Payment FAQ

Payment Questions

What payment methods do you accept?

You can pay for your order:

  1. By a wire transfer into our USD business bank account, which will be sent to you once your order is confirmed. Note: Due to high bank wire fees, a $20 transaction fee is added to your order if you choose bank payment as an option during checkout.
  2. Use cryptocurrency USDC, which is a stable coin and is pegged to USD at 1:1 value. This means that there is no market volatility an you can store USDC long term as you would in your bank without any impact on its value. If you are in USA, then you can exchange USD to USDC at no cost 1:1. If you are outside of USA, then you can deposit your currency to a crypto exchange from your bank account (typically free) or credit card (ca. 4% fee) and exchange your currency to USDC at current USD market value and 0.2% to 0.5% exchange fee, which is much better than what your bank charges. Then you can pay with it as you would with USD.
Can I pay with a credit card?

Yes, you can, but you need to first buy USDC using your credit card and then use cryptocurrency to pay for your order.

How do I use USDC to pay?

Paying for your order using cryptocurrency is similar to what you typically do using your bank, with an additional step of purchasing cryptocurrency first.

So there are 2 steps:

  1. Buy USDC
  2. Pay your order
How do I buy USDC?

You can buy USDC using your credit card, debit card, ACH, bank transfer, Paypal, on any cryptocurrency exchange operating in your country. It is usually very easy to open an account with them.

You can also buy bitcoin using applications designed to purchase bitcoin, such as BitPay.

  • Install the BitPay App on your cell phone and then purchase bitcoin with your credit/debit card or a bank transfer.

How do I pay with USDC?

USDC is a stable coin which always keeps the parity (1:1) exchange with USD. Therefore, by using USDC you avoid the cryptocurrency volatility. We appreciate the higher value transactions to be paid in USDC.

In order to pay with USDC, just choose it as payment method during the checkout and proceed to complete the ordering process. We will then reach out to send you our USDC wallet address and discuss which network you wish to use. We can accept USDC over various networks, which differ in transaction fees ERC-20 (ca. $16/transaction), Solana (ca. $0.5/transaction), Polygon (ca. $4/transaction).

If you wish, we can do a test transaction on solana for a low value, such as $1.

Can I pay with other cryptocurrencies?

We only accept stablecoin USDC.

USDC removes the Bitcoin volatility and we are able to accept USDC on Ethereum network (ca. $9-$16/transaction), Polygon/Matic (ca. $4/transaction), or Solana (ca. $0.50/transaction). If you wish to pay with USDC, let us know and we will send you the wallet address to receive the money.

What is your recommended payment process?

To purchase cryptocurrency, we recommend:

A. If interested in paying with a credit card, install BitPay on your phone and purchase USDC using your credit card – this adds ca. 4% credit card fee to your cost.

B. If interested in keeping your costs down, register an account with a local cryptocurrency exchange. Deposit your local currency money from your bank account (free) and purchase USDC (most exchanges charge 0.2%-0.5% fee for purchasing cryptocurrency, which is significantly better than your bank or credit card exchange rate).

To pay for your order:

If you would like to keep the transaction fees to minimum, then reach out to us and we will send you a Solana USDC wallet to send USDC to. If your exchange does not support sending USDC via Solana network then we can do the same via Polygon.

Tips on transaction fees and how to keep them low

When you pay with a credit card or Paypal, the business pays transaction fees of 3% to 4% from what they receive from the customer and either price it into their product price or ask the customer to add it to the cost of the payment, especially on larger transactions worth several thousands of dollars this can amount to hundreds of dollars in fees.

When you pay with wire transfer, both customer and the business pay the wire payment fee ($25 to $45 on each side) regardless of what the transaction value is.

When you pay with cryptocurrency, there are these fees, which are paid by the customer only (the business does not pay any fees):

  1. Fee to deposit your currency to a crypto exchange – usually $0.
  2. Fee to exchange your currency to USDC – usually 0.2% to 0.5% above the current market value of that cryptocurrency. If you are in USA, then exchanging USD to USDC is free and at 1:1 value.
  3. Payment transaction fee – these are the highest and depend on your method.

USDC has advantage over other crypto currencies if you wish to store it long term as USD and avoid the volatility (you cna for instance exchange CAD for USDC at todays exchange rate and store it as you would store USD in your bank account). In each case of paying from exchange vs wallet, we will need to be in touch first and provide you with our USDC crypto wallet address where you can send your USDC payment.

Whether you are paying from the wallet or the exchange, the process is the same where you will need to send the payment to our USDC wallet manually, therefore if you are not keeping USDC long term, it is easier to do it directly from the exchange. If you exchange more USDC and store it long term, then it is prudent to store it in a cold storage wallet rather than a crypto exchange as so many of them have gone sideways and their clients losing their funds. In a cold storage wallet, you keep your crypto currency only for yourself, just like cash under your pillow without any 3rd party involvement – even bank cannot freeze your money.

Depending on the exchange/wallet, USDC can be sent over different networks:

  • Ethereum (ERC-20), which costs ca. $16/transaction and processed within an hour
  • Polygon (Matic), which is ca. $4/transaction and processed within an hour
  • Solana (not all exchanges support this network), which usually costs less than $1/transaction and processed within an hour.

In all cases, we can do a test transaction first at low value, such as $1, in case you are not very familiar with, or comfortable with crypto payments.

 

Any questions, do not hesitate to reach out: [email protected]

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